Conversational AI: Natural Language Technology in CommunityReport Enhances Agency-Community Relationships

Free How-To Guide to Ease 9-1-1 Call Volume using Conversational AI

 

The shift of after-hours calls to Emergency Communications Centers (ECCs) has presented an opportunity to optimize our processes, helping our dedicated operators manage the influx more effectively. While long hold times can be frustrating, they also highlight where innovative solutions could assist.

Conversational artificial intelligence or AI is a game-changer, optimizing law enforcement operations and helping departments serve their community better. But not all conversational AI systems are the same.

In this guide, learn more about how Versaterm CommunityReport simplifies non-emergency reporting.

Download the Conversational AI Guide

Key Takeaways:

Learn prioritization and triaging using AI algorithms

Discover how conversational AI software helps ensure immediate attention and effective resource deployment

Understand the benefits of using a multilingual, self-service tool developed by law enforcement

Handle non-emergency requests efficiently, giving your ECC more time to focus on true emergencies

Deployment reduced average dispatch times by over 20% within the first 6 months.

Deployment reduced average dispatch times by over 20% within the first 6 months.

Deployment reduced average dispatch times by over 20% within the first 6 months.

Deployment reduced average dispatch times by over 20% within the first 6 months.

Leverage AI to reduce strain on call center and police staff

We can help your agency take the next step in this journey.

Austin Police Department Uses Versaterm CommunityReport

 CCJS-NIBRS Compliant. Over 700 Hours Saved.

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