Keep Every Victim Informed Without Adding Workload

 

 

Save 10+ Officer Hours Per Month: A Guide to Automated Case Notifications for Police

80% of people check texts within 5 minutes.* The challenge for agencies is delivering timely victim updates without adding manual workload.

Manual victim follow-ups are time-intensive and in today's staffing environment, those hours add up quickly. Many agencies find their officers spending significant time on routine notifications. Time that could be spent on patrol, community engagement and proactive policing. At the same time, victims and involved parties expect timely updates on their cases and delays can impact community trust.

The reality:

  • Officers spend 5-10 hours per week on routine victim notifications
  • Community members want faster, more consistent communication
  • Budget constraints make hiring additional staff a challenge
  • Balancing operational demands with community expectations continues to be difficult

*2024 SimpleTexting Report

Download the Best Practices Guide

What You'll Learn: 

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Which incident types benefit most from automated messaging 

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How to calculate your actual ROI

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Multilingual notification requirements for diverse communities 

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The 4 essential case update alerts victims expect 

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 Mobile-friendly survey customization strategies

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Integration with your existing CAD/RMS

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Deployment reduced average dispatch times by over 20% within the first 6 months.

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Deployment reduced average dispatch times by over 20% within the first 6 months.

Keep victims informed without overwhelming your investigators.

We can help your agency take the next step in this journey.

What Our Customers Say

"Versaterm CommunityConnect (formerly SPIDR Tech) not only saved us tens of thousands of dollars, but also thousands of hours of manpower. And we’re providing our community with customer service that we couldn’t have provided before."

"The most useful tool we have seen thus far is the overwhelming feedback our community members have given to our officers and dispatchers. I find us frequently placing commendations into our employees."

“Having data at our fingertips has helped our team work smarter and serve the community better.”

“Having data at our fingertips has helped our team work smarter and serve the community better.”

“Having data at our fingertips has helped our team work smarter and serve the community better.”

“Having data at our fingertips has helped our team work smarter and serve the community better.”

Join 200+ agencies already using these best practices
to improve victim care.

Download the Guide Now