80% of consumers check their text notifications within five minutes of receiving a text.*
Modern communication tools like text and email are improving how public safety agencies connect with the community by delivering timely case notifications. They also provide an additional channel for agencies to reach the community efficiently.
In this guide, learn more about effective ways your agency can leverage our automated victim notification system, Versaterm CommunityConnect.
*2024 SimpleTexting Report
Maximize Impact: Incident types benefiting from automated messaging
Remove Technical Barriers: Resources and instruction tips to consider
Speak Their Language: Multilingual requirements for your community
Inform Every Step of the Way: Essential case update alerts
Feedback That Fits: Mobile-friendly survey customization needs
Seamless Integration: Connecting with your existing CAD, RMS or CMS
Deployment reduced average dispatch times by over 20% within the first 6 months.
Deployment reduced average dispatch times by over 20% within the first 6 months.
We can help your agency take the next step in this journey.
Chief John Peters
Grover Beach Police Department
"Versaterm CommunityConnect (formerly SPIDR Tech) not only saved us tens of thousands of dollars, but also thousands of hours of manpower. And we’re providing our community with customer service that we couldn’t have provided before."
Lt. Ryan Coe
Tustin Police Department
"The most useful tool we have seen thus far is the overwhelming feedback our community members have given to our officers and dispatchers. I find us frequently placing commendations into our employees."
Captain Ruiz
Riverdale PD
“Having data at our fingertips has helped our team work smarter and serve the community better.”
Captain Ruiz
Riverdale PD
“Having data at our fingertips has helped our team work smarter and serve the community better.”
Captain Ruiz
Riverdale PD
“Having data at our fingertips has helped our team work smarter and serve the community better.”
Captain Ruiz
Riverdale PD
“Having data at our fingertips has helped our team work smarter and serve the community better.”