Modern communication tools like text and email are improving how public safety agencies connect with the community by delivering timely case notifications. They also provide an additional channel for agencies to reach the community efficiently.
Incident types benefiting from automated messaging
Resources and instructions to consider
Multilingual requirements for your community
Essential case update alerts
Mobile-friendly survey customization needs
These methods eliminate delays, improve public outreach and ensure consistent communication, even outside of regular hours. As a result, agencies can better serve victims and involved parties with prompt, accessible information.
Customer Testimonials |
 "Versaterm CommunityConnect (formerly SPIDR Tech) not only saved us tens of thousands of dollars, but also thousands of hours of manpower. And we’re providing our community with customer service that we couldn’t have provided before." - Chief John Peters, Grover Beach Police Department, CA |
 "The most useful tool we have seen thus far is the overwhelming feedback our community members have given to our officers and dispatchers. I find us frequently placing commendations into our employees." - Lt. Ryan Coe, Tustin Police Department |
OnboardingTalk to one of our experts today on strategies for successful onboarding and for getting the most out of your investment. |
CustomizationNot getting the most value out of your current platform? Our experts will share best practices based on your objective. |
ExecutionSpeak to us today to determine if we may be a good fit to help you manage your platform on an ongoing basis. |