Versaterm CommunityConnect
Serve people where they are — the way they want to be served
Designed to Fit Your Agency’s Needs
Our solution builds upon best practices in the private sector and development was driven by years of on-the-ground experience in law enforcement.
Versaterm CommunityConnect (formerly SPIDR Tech) is designed to reduce administrative call volumes after a request for service is made, as well as lower resource demand on dispatchers, detectives, patrol officers, and other staff.
Enhancing these communications helps public safety agencies improve public perception, build goodwill, and decrease liability.
How it works:
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Download the brochure to learn more
Building Goodwill with Community Engagement
You are an essential service organization. Yet the bar for what is expected continues to rise because of the service delivered in the private sector, often using technology. Community members trust organizations that provide immediate communication and transparency.
These same innovative solutions can help your agency serve people the way they want to be served without an additional resource burden. This care can translate into goodwill.
How Your Agency Benefits
► Relieve stress on dispatchers, officers, and others by reducing admin calls and callbacks
► Send automatically and directly to the person after an interaction
► Support a positive culture and boost morale with near real-time quantifiable data
► Identify improvement areas before they get out of control using survey insights
Provide the Service Your Community Deserves
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