Stronger Community Engagement

Better connect with your community to build trust and transparency with our fully automated solutions.
Police community engagement made easy.

Transform how your agency engages and communicates with the community you serve

Emergency and non-emergency systems are experiencing a high volume of calls for routine requests or incident/case updates. At the same time, the public’s service expectations have increased exponentially due to private sector technology. Agencies need a way to move administrative and non-emergency requests away from emergency lines while still fulfilling community members' needs.

Augment your agency's operations and services by modernizing your community engagement capabilities. These solutions offer a better way to communicate and engage with the public. They also help your agency to refocus on higher priority issues and streamline workflows.

Solution Highlights

Versaterm CommunityConnect (formerly SPIDR Tech)

Update 9-1-1 callers, reporting parties, and victims automatically with customizable text messages and emails triggered by your RMS and CAD data.

Versaterm CommunityReport

Enable community members to quickly and easily submit a non-emergency report, allowing agencies to focus on higher priority services and incidents.

Versaterm CallTriage

Enable community members to quickly and easily get the help and service they need with minimal wait times.
 

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